The Brockville Business Network (BBN) is committed to protecting the privacy of everyone who visits our website, signs up for our mailing list, or applies for membership. This policy explains what information we collect, how we use it, and your rights as an individual under Canadian privacy law.

1. Who We Are
The Brockville Business Network (BBN) is a volunteer-run business networking group based in Brockville, Ontario, Canada. We can be reached at info@brockvillebusinessnetwork.ca or by mail at P.O. Box 1255, Brockville, ON.

Our website is located at brockvillebusinessnetwork.ca and is operated using ClickFunnels, a third-party platform.

2. What Information We Collect
We collect personal information in the following situations:

Breakfast registration: When you register for a free Thursday morning breakfast visit, we collect your first name, last name, email address, business name, business type, and optionally your phone number and how you heard about us.

Mailing list signup: When you subscribe to our mailing list, we collect your first name and email address.

Membership application: When you apply for membership through our Google Form, we collect your name, title, business name and address, home and business phone numbers, email address, website, social media links, business description, services, business photos, and a signed declaration.

Member profile pages: If your membership is approved, information from your application may be published on your public profile page on our website, including your name, business name, contact details, photo, bio, and services. You will be informed before your page is published.

Cookies and website analytics: Our website platform (ClickFunnels) may automatically collect technical information about your visit, including your IP address, browser type, and pages visited. This information is used to improve our website and is governed by ClickFunnels' own privacy policy.

3. How We Use Your Information
We use the personal information we collect for the following purposes:
- To confirm your registration for a Thursday morning breakfast visit and send you related information about the meeting
- To send you our mailing list emails, including updates about open categories, upcoming speakers, and news from the Brockville business community
- To process and communicate the outcome of your membership application
- To build and maintain your member profile page on our website, if your application is approved
- To notify our membership coordinator of new visitor registrations and applications
- To improve our website and communication based on general usage patterns

We do not use your personal information for any purpose beyond what is described in this policy without your prior consent.

4. Who We Share Your Information With
BBN does not sell, rent, or trade your personal information with third parties. As stated in our membership application, information provided to BBN is used by and for BBN alone.

We do use the following third-party platforms to operate our website and communications, and your information may be stored or processed through these services:
ClickFunnels - website hosting, forms, and email automation
Google Workspace / Google Forms - membership applications and response tracking
Cloudflare - domain management and email routing

Each of these providers has their own privacy policy governing how they handle data. We encourage you to review them if you have questions about how your data is handled at the platform level.

5. Email Marketing and CASL Compliance
BBN sends email communications to individuals who have registered for a breakfast visit or subscribed to our mailing list. By completing either of these actions, you are providing express consent to receive email communications from BBN relevant to the purpose you signed up for.

Every marketing email we send includes an unsubscribe link. You can opt out of BBN email communications at any time by clicking the unsubscribe link at the bottom of any email, or by contacting us at info@brockvillebusinessnetwork.ca.

Unsubscribe requests are processed promptly and you will not receive further marketing emails once your request has been actioned. Please note that transactional emails related to an active membership or a pending application may still be sent as necessary.

6. How Long We Keep Your Information
We retain personal information for as long as it is needed for the purpose it was collected:
- Breakfast registration records are kept for up to 12 months after your last contact with BBN
- Mailing list subscriber information is kept until you unsubscribe
- Membership application information is retained for the duration of your membership and for a reasonable period thereafter for administrative purposes
- Published member profile information is removed from the website when membership ends, upon request

7. Your Privacy Rights
Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:
- Know what personal information BBN holds about you
- Request access to your personal information
- Request corrections to inaccurate or incomplete information
- Withdraw your consent to the collection or use of your information, subject to legal or contractual restrictions
- Request the removal of your personal information from our systems where no legal obligation requires us to retain it

To exercise any of these rights, please contact us at info@brockvillebusinessnetwork.ca. We will respond to all requests within 30 days.

8. Security
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. Our website and email systems use industry-standard security practices. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Third-Party Links
Our website and member profiles may contain links to the websites of our members and other third parties. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.

10. Changes to This Policy
​We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.